Spectramind Technologies Presents ITIL Foundation Training Program

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Spectramind Technologies Presents ITIL Foundation Training Program

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Course Overview & Objective

As more and more organizations are implementing ITIL framework to manage their IT there is growing need for professionals to understand and speak a common language in ITIL projects and thereby the need to educate people who work in ITIL compliant environments. ITIL Foundation certification is becoming mandatory requirement for candidates applying for IT Service Management or IT Support positions. Our ITIL training provides participants with a thorough knowledge on foundations of ITIL processes, activities, benefits, roles and responsibilities of ITIL Best Practice framework and prepares participants for Foundation Certification Examination

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Who should attend?

• Employees involved in IT Infrastructure management who are required to work within processes that are, or will be, organized according to ITIL®.
• Candidates who wish to progress further to the Practitioner’s or Manager’s Certificate in IT Service Management or to certification in the area of ISO/IEC 20000.
• The Foundation Certificate in IT Service Management is a prerequisite for the Practitioner’s or Manager’s Certificate in IT Service Management.

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Topics Covered

• Overview of the drivers for ITIL V3

• Key differences between ITIL V2 and ITIL V3 – What are the major changes?

o New concepts, definitions and terminology

o Key interfaces

• Introduction to the ITIL V3 Services Lifecycle approach and its key concepts

o Including control and governance

o Key roles

• Exposure to:

• The Service Lifecycle approach and components of each stage within the lifecycle

• The benefits if adopting ITIL V3 Best Practice

• The main components (the new books) within the 5 stages in the lifecycle:

Service Strategy Service Portfolio, Financial Management

Service Design Availability Management, Capacity Management, Continuity

Management and Security Management

Service Transition Change Management, Configuration Management,

Release Management and Knowledge Management

Service Operation Incident Management, Request fulfillment and ProblemManagement

Continual ServiceImprovement

KPIs, Metrics, Reports & Management Information and ServiceLevel Management

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Delivery Method

• Training is designed as Highly Illustrative, interactive and is covered with extensive practical experience.
• More emphasis on discussions and queries.
• Includes useful templates and infrastructures for implementing Project Management.
• Case study material, exercises and appropriate handouts for extra reading/knowledge will be provided.

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Training Takeaways

• Presentations
• ITIL exam question Bank
• Case study, Training Material, Hand outs for extra reading / knowledge

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Please Note:

• we have an accreditation for own courseware for ITIL Foundation and Service Manager
• Simulation for effective learning of the ITIL Concepts
• Dedicated trainers with industry experience in consulting in ITIL and ISO 20000
• Experience in various industry verticals
• Experience and exposure to related quality standards/ best practices / IT Governance aspects like Six Sigma, CobiT, ISMS, CMMI,PMP
• Innovative & Motivating Teaching approach
• Trainers having expertise on Tools and Tools integration (BMC-BSM, Remedy & PATROL, IBM Tivoli)
• Excellent past records (More than 98% passed at ITIL-F and more than 75% passed at ITIL-SM)
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Registration Details

Course Fee(Inclusive of Study mtl, Question bank & Case Studies, Mock Tests, etc.) :

Single Nomination:
285$

About the ITIL Exam: (Visit: http://www.exin-exams.com/exams/exam-preparation.aspx)
Forthcoming Exam dates: Online exam
Exam fees: Rs 7,500 to be paid to Exin
Exam Center: Hyderabad, Mumbai and other metros

Course Dates, Venue & Timings:

Sl.No.	State	City	Batch-1-Dates	Batch-1-Dates	Batch-2-Dates	Batch-2-Dates	Batch-3-Dates	Batch-3-Dates	Venue
1	AP	Hyderabad	7-Sept	8-Sept	1-Oct	2-Oct	10-Aug	11-Aug	Flat no 417,Annapurna Block,Aditya Enclave,Ameerpet,Hyderabad-500016 Tel: [phone]
2	DELHI	New Delhi	10-Sept	11-Sept	4-Oct	5-Oct	13-Aug	14-Aug	New Delhi
3	KARNATAKA	Bangalore	13-Sept	14-Sept	7-Oct	8-Oct	20-Aug	21-Aug	Bangalore
4	KERALA	Cochin	16-Sept	17-Sept	10-Oct	11-Oct			Ernakulam
5	MAHARASHTRA	Mumbai	19-Sept	20-Sept	13-Oct	14-Oct	22-Aug	23-Aug	Mumbai
6	MAHARASHTRA	Pune	22-Sept	23-Sept	16-Oct	17-Oct	25-Aug	26-Aug	Hadapsar
7	TAMILNADU	Chennai	25-Sept	26-Sept	4-Aug	5-Aug	28-Aug	29-Aug	Chennai
8	WEST BENGAL	Calcutta	28-Sept	29-Sept	7-Aug	8-Aug	1-Sept	2-Sept	Kolkata
9	NCR Region	Noida	4-Sept	5-Sept	25-Oct	26-Oct	21-Nov	22-Nov	NOIDA

Kindly register for the courses in your cities at least 2 days in advance.
Timings: 0900 - 2100 hrs

Book online :http://www.acteva.com/booking.cfm?bevaid=168435

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++RUSH FOR REGISTRATION: LIMITED TIME OFFER!!!!!!!!!
++For More Details Contact:
Mr. Vijay- INDIA , HYDERABAD
Phone: [phone]
Mobile: [phone]

Register Online: moc.snoitulosdnimartceps|ofni#moc.snoitulosdnimartceps|ofni
Email: ni.oc.oohay|pmpaqscyajiv#ni.oc.oohay|pmpaqscyajiv
Yahoo chat: vijaycsqapmp
Google chat/Skype chat/AOL chat/ICQ chat: tiptopten2000
http://spectramindsolutions.com